GDM Home Series can return to new items, without opening within 14 days of delivery for a reimbursement, less 15% replacement rate. If the return is a result of ours, we will provide you with a return label and the error replacement rate will be exempt. The items must be returned in the condition arrived in the box, UPC bar code, packaging, and all other accessories must be returned free software, music, games, movies, and personal hygiene products are not eligible for returns.